Terms Of Service
Terms of Service
Welcome to ODNERA. These Terms of Service govern your use of our website and your purchase of products from ODNERA. By accessing or using our website, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or placing an order.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to use our website in any way that could interfere with its normal operation, compromise its security, harm other users, or violate any applicable law or regulation.
We reserve the right to restrict or terminate access to our website where necessary, including in cases of fraudulent activity, misuse, or violation of these Terms.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate and up to date.
However, the appearance of colors may vary depending on your device, display settings, lighting conditions, or other factors. We cannot guarantee that the color displayed on your screen will exactly match the actual product.
We reserve the right to correct errors, update product information, and make changes to product details without prior notice.
3. Product Availability
All products are subject to availability.
We may limit quantities, discontinue products, or modify product availability at any time.
If a product you ordered becomes unavailable after your purchase, we will contact you and provide an appropriate solution, which may include a refund.
4. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation email. Receipt of an order confirmation does not necessarily mean that the order has been fully accepted.
We reserve the right to accept, reject, or cancel an order where reasonably necessary, including in situations involving product availability, suspected fraudulent activity, pricing errors, payment problems, or inaccurate customer information.
You are responsible for ensuring that your billing, shipping, and contact information is accurate and complete.
5. Prices and Payment
All prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to maintain accurate pricing information. If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order.
You are responsible for providing valid payment information and ensuring that you are authorized to use the selected payment method.
If payment cannot be successfully processed, we may delay or cancel the order.
6. Shipping and Delivery
Shipping and delivery times shown on our website are estimates and are not guaranteed delivery dates.
Actual delivery times may vary due to factors including carrier delays, customs processing, holidays, severe weather, transportation disruptions, or other circumstances beyond our reasonable control.
Please refer to our Shipping & Handling policy for additional information about order processing, delivery, tracking, customs, and related matters.
7. Returns and Refunds
Returns, refunds, and exchanges are subject to our Refund / Return Policy, which forms part of these Terms.
Please review our Return and Refund Policy before placing an order.
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that cannot legally be excluded or limited under applicable law.
8. Intellectual Property
All content on the ODNERA website, including text, logos, trademarks, product images, photographs, graphics, designs, videos, page layouts, and other materials, is owned by or licensed to ODNERA unless otherwise stated.
You may use the website for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.
9. User Content
If you submit reviews, comments, photographs, feedback, or other content to ODNERA, you represent that you have the right to submit that content and that it does not violate applicable law or the rights of any third party.
By submitting content, you grant ODNERA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the content for purposes related to our website, business, customer experience, and marketing, subject to applicable law.
We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, or otherwise inappropriate.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, payment providers, shipping services, social media platforms, analytics tools, or other third-party services.
These third-party services operate independently from ODNERA. We are not responsible for their content, availability, policies, security, or practices.
Your use of third-party services may be subject to their own terms and privacy policies.
11. Disclaimer
To the fullest extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Nothing in these Terms is intended to exclude or limit any liability or legal protection that cannot lawfully be excluded or limited.
12. Limitation of Liability
To the fullest extent permitted by applicable law, ODNERA will not be liable for indirect, incidental, special, or consequential losses arising from or related to your use of our website or products.
This limitation does not apply to any liability that cannot legally be excluded or limited under applicable law.
13. Events Beyond Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, customs delays, government actions, labor disputes, technical failures, or other unforeseen events.
Where such circumstances occur, we will make reasonable efforts to minimize the impact and resume normal service as soon as reasonably possible.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, website, or applicable legal requirements.
The updated version will be posted on our website. Your continued use of the website after the updated Terms are posted will be subject to the revised Terms to the extent permitted by applicable law.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
To the extent permitted by applicable law, the courts of the Hong Kong Special Administrative Region shall have jurisdiction over disputes arising out of or relating to these Terms, your use of our website, or your purchase of our products.
Nothing in this section is intended to exclude or limit any mandatory consumer rights or legal protections that apply to you under the laws of your country or place of residence.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Refund / Return Policy, Shipping & Handling policy, and any other policies expressly referenced on our website, form the agreement between you and ODNERA regarding your use of our website and purchase of our products, except where applicable law provides otherwise.
18. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Thank you for choosing ODNERA.
ODNERA